Keep your privacy policy simple

Earlier this week a photo was posted on Facebook that was intended to be shared just with friends. The photo was tagged with someone appearing in it allowing tagged person’s friends to see the photo. One friend of the tagged person re-posted the photo and before you know it the photo went v...

Don’t be too quick to publish a privacy notice

Having a privacy notice for customers to review is an essential part of any privacy program. When Delta Airlines added a privacy notice to their mobile app, “Fly Delta”,  to comply with California law, the policy did not reflect reality. When creating a privacy notice you need to say ...

Personal Information From Above

As a child growing up in New York City I always wanted to go to the Macy’s Thanksgiving Day Parade. The floats, the balloons, the clowns, the celebrities, the marching bands, the scraps of personal information….wait…personal information?

Will Sandy cause a privacy nightmare?

The images coming from the New York metropolitan area this week have been mind numbing. Having grown up in the Rockaways has driven home the impact of the devastation that one storm has caused.  If you know of someone caught in the middle of all this, I hope they have fared well in the grand sche...

Having a privacy policy is just a start

Consumers, both business and individual, not only expect your organization to have a privacy policy, they also expect you to regularly train your staff, enforce the policy, and assess the overall health of the privacy program.. A company’s privacy policies, processes, and oversight reflect ...

Your staff needs to be “privacy aware”

When it is all said and done, no matter what policies you put in place, no mater what procedures you define, no matter what documentation has been written to support your privacy program, it is worthless unless your organization’s staff is knows that these tools exist making them “pri...

Do you really need that customer personal information?

How often have you been asked to fill out a form in a professional’s office and there is space for your social security number causing you to wonder “why do they need that?” Often, if you ask, you fill find that the office staff has no idea, it has just always been done that way...

Does your staff overshare your corporate private information

Watching the Olympics is a quadrennial event for me. There are sports I like to watch that never get any coverage except when the Olympics role around. This year for some reason I’ve started paying attention to the human interest stories featuring the athletes (something, as a guy, I am loa...

Legal requirements, policy & the right thing to do

Ever since I created my first social media account I have been asking myself who is responsible for protecting my privacy. I always come back to the same answer, “I am”. Ultimately, I choose who I provide information to, who I use my credit card with instead of cash, and what I post t...