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Does your staff overshare your corporate private information

Watching the Olympics is a quadrennial event for me. There are sports I like to watch that never get any coverage except when the Olympics role around. This year for some reason I’ve started paying attention to the human interest stories featuring the athletes (something, as a guy, I am loathe to admit). There is always some things shared that might be considered private information, but that is to be expected.

During one of the stories about Missy Franklin, an outstanding US swimmer that has yet to graduate high school, a video she put together when she received her first drivers license was shown (the network appropriately blurred the personal information). I decided to search Google and YouTube to see if sharing your license information was unusual or not. I was surprised by how much I found.

If this swimming thing doesn’t work out, Missy is old enough to be a register operator in your store or providing administrative support for your company. Reasonably you would expect Missy to have access to private information such as customers’ personal identifiable information including credit card, other financial account information, address, or telephone number. Through her training and internal communications Missy will have access to corporate plans and strategies that you may want to keep confidential.

The challenge to make a teenager or anyone new to the corporate world aware of privacy requirements for customer and corporate private information can be daunting. How do you sensitize someone used to tweeting their life to friends to make them aware that there are things they should not share. The key is to make your awareness program culturally sensitive allowing you to get the message to everyone in a way they can easily receive it.