You can lead a friend to water…

Yes, I admit I have a Facebook account. I even belong to a group or two. One of a group’s members seemed to be asking for way to much personal information over the past few weeks, but the other members really don’t seem to care.

Who is your staff friending?

Defining a social media policy is a difficult undertaking. It requires a balance of protecting your company’s privacy and restricting your employees’ online activities. When an employee friends a customer or vendor, a seemingly innocent post may result unintended consequences.

Mobile devices and business privacy

Before smartphones there were cameras. Businesses precluded the use of cameras within their premises by policy to protect intellectual property and privacy. Now, mobile devices have changed the rules (or at least bent them). Smartphones and tablets have become standard tools for our every day bus...

Facial recognition, familiarity, and the creepiness factor

Several weeks ago there were a number of articles on  British Airways googling their VIP passengers before boarding a flight. This practice allowed BA to step up their  level of customer service including recognizing these people by name as they arrived. BA could also gather all sorts of personal...

Social Engineering and Challenge Questions

A recent security breach of Apple’s iCloud security resulted in a journalist’s data being wiped out on his MacBook, iPad, and iPhone. The breach was accomplished through some cleaver social engineering. For those unfamiliar with the term, social engineering is the practice of manipula...

Does your staff overshare your corporate private information

Watching the Olympics is a quadrennial event for me. There are sports I like to watch that never get any coverage except when the Olympics role around. This year for some reason I’ve started paying attention to the human interest stories featuring the athletes (something, as a guy, I am loa...
Training for everyone on your team