CategoryAll|Guest Blogger|Privacy Basics|Privacy Ref|Videos
Privacy Ref
11 years ago

Privacy observations while waiting for a memory upgrade

Deciding I needed a memory upgrade for my laptop, I went to the nearest Best Buy on the advice of another retailer. Things got a little complicated allowing me to spend about two and a half hours in the store. This gave me a chance  me to see how this particular Geek Squad protected privacy. My [...
Privacy Ref
11 years ago

Don’t be too quick to publish a privacy notice

Having a privacy notice for customers to review is an essential part of any privacy program. When Delta Airlines added a privacy notice to their mobile app, “Fly Delta”,  to comply with California law, the policy did not reflect reality. When creating a privacy notice you need to say ...
Privacy Ref
11 years ago

The value in personal information

Most of the broadcast news over the past few nights has understandably focused on Hurricane Sandy and the aftermath. However, it was another story that caught my attention because of the use of personal information by law enforcement. It reminded me that with all the privacy concerns we struggle ...
Privacy Ref
12 years ago

Having a privacy policy is just a start

Consumers, both business and individual, not only expect your organization to have a privacy policy, they also expect you to regularly train your staff, enforce the policy, and assess the overall health of the privacy program.. A company’s privacy policies, processes, and oversight reflect ...
Privacy Ref
12 years ago

Two reactions from customers to a data breach

TD Bank has notified their customers of a data breach through the  loss of a backup tape. Initial reports have said that the tapes contain  the account information and Social Security numbers of more than 267,000 customers on the US East Coast. The tape was not encrypted so, while the bank is una...
Privacy Ref
12 years ago

How not having a privacy program can impact B2B revenue

How many of us take the time to read privacy policies and notices on web sites? If you are in the B2B marketplace it may be worthwhile for you to review a prospect’s privacy information prior to making your initial contact. Why? Many businesses are requiring that their vendors have a privac...
Privacy Ref
12 years ago

Setting Expectations Through a Privacy Notice

Customers and employees don’t want to be surprised by how your organization uses and protects their personal information. A simple way to avoid surprise is to create a privacy notice that lays out, in easy to understand language, your organization’s approach to privacy.
Privacy Ref
12 years ago

“And you’re sharing my fingerprints with….?”

It is not unusual for me to make assumptions about how my personal information will be treated based on my past experiences. With technology changing as quickly as it does this is probably a mistake. Reviewing a privacy policy or looking for a notice when new technology is introduced is a good id...